A considered return.

You have 14 days from the day your order is delivered to request a return. Requests made after the window has closed cannot be accepted.

To be eligible, a piece must come back to us:

• Unworn and unwashed, with no signs of use, scent, or marks
• In its original packaging, with the folding paper, care card and any tags intact

Pieces returned outside these conditions may be refused or refunded only in part.

Write to support@lannee.shop with your order number and the piece you would like to return. We usually reply within one business day with a return slip and the address to ship to.

For US orders, we provide a prepaid return label when a piece is defective or incorrect. For change-of-mind returns, return shipping is the customer's responsibility.

Once your return reaches us, refunds are processed within 3–5 business days to your original payment method — card, wallet, or whatever you used at checkout.

Your bank or card issuer may take additional time to show the credit on your statement. The original shipping fee is non-refundable unless the return is due to our error.

We do not process direct exchanges. Because colour can vary on different screens, we encourage you to read each product's description carefully and confirm your colour and fabric choice before placing your order. To swap for a different fabric, colour or size, please return the original piece and place a new order — this is the quickest way to secure the piece you want before it sells through.

For hygiene and product reasons, the following are final sale and cannot be returned or refunded: undercaps, pieces marked final sale or part of an archive release, and gift cards.

If your piece arrived faulty or is not what you ordered, write to support@lannee.shop within 7 days of delivery with a photograph and your order number. We will arrange a full refund or replacement at no cost to you.